• Welcome to Xiamen Friendship Bridge Co.,ltd

Frequently Asked Questions

  • Shipping
  • Payments
  • Shopping
  • Que:1, What shipping methods are available?
    Ans:

    We support ship by air, sea, land or express. It depends on the quantity of order and the destination place. We will choose the most suitable shipping way for your plants.



  • Que:2, How long after I ordered my plants will my order be shipped?
    Ans:

    After you ordered, we will prepare the quarantine and certificates for your order and it’s need about 10-20 days. We will ship the plants as soon as the certificates are issued. It will be affected by the shipping schedule (flight or sea ship) and whether custom official system randomly chosen to inspected or not .

    If you would like your delivery scheduled later than that time, please notify us and we will do our best to accommodate your request.



  • Que:1,I can't find what I'm looking for, do you offer more than what's online?
    Ans:

    Yes! Feel free to send us a message or shoot us an email to find out if we have what you're in search of. For some varieties, we have not uploaded and displayed on time.

    We're always trying to expand our offerings and would love to hear any plant requests you may have.


  • Que:2, How do I place my order?
    Ans:

    You can choose and order online ,then we will confirm your order online.

    Or You can contact our team directly by Whatsapp, Email, Wechat or online inquiry. And our team will help you to confirm your order then create the order page for you.



  • Que:3, Why there are price range of plants?
    Ans:

    Since the same variety of plants come in vary sizes. So there is a price range between the maximum size and the minimum size of plants of the same variety. The size and the order quantity will affect the final price.


  • Que:4, It is my first to buy plants from abroad , what shall I do ?
    Ans:

    Confirm if your country requires import permit . If necessary, you need to apply for import permit according to the policy of your country before trade.


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